Privacy Policy
Last updated: August 19, 2026
1. Information We Collect
The Von AI LLC ("we", "us", "our") collects information you provide directly to us, including your name, phone number, email address, and business information when you sign up for our AI receptionist services, request a demo, or opt in to SMS communications. We also collect information automatically such as your IP address, device type, and usage data when you visit our website or use our services.
2. How We Use Your Information
We use your information to provide and improve our AI receptionist services, to send you appointment confirmations and reminders, to deliver promotional offers you have opted in to receive, to respond to your inquiries, and to comply with legal obligations. We do not sell your personal information to third parties.
3. SMS Communications
If you opt in to SMS communications, you consent to receive text messages from us at the mobile number you provide. Message and data rates may apply. Message frequency varies (averages 2-4 messages per demo or appointment plus occasional promotional offers). You can opt out at any time by replying STOP to any message, or by contacting us at hello@thevonai.com. For help, reply HELP to any message.
4. Information Sharing
We may share your information with service providers who help us deliver our services (such as telecommunications carriers, AI processing partners, and payment processors), all of whom are bound by confidentiality obligations. We may also disclose information when required by law or to protect our rights and safety.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of SMS communications at any time by replying STOP to any message. To exercise other rights, contact us at hello@thevonai.com.
7. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
The Von AI LLC
Email: hello@thevonai.com
Website: thevonai.com