Smith.ai staffs a chat desk. Lumina runs the whole front office.
Smith.ai offers human-staffed chat and receptionist services — helpful, but priced per-call or per-month with human limits: shifts, queues, and scripts. Lumina is an AI receptionist trained on your business that answers every call and text instantly 24/7, books, collects deposits, follows up, and wins back lapsed clients — at a flat monthly price with no queue.
Hi, I'm Lumina! 👋✨
Side-by-side
| Feature | Lumina | Smith.ai |
|---|---|---|
| Who answers | AI trained on your business | Human agents on shifts |
| Response time | Instant, every time | Queue-based, varies |
| Availability | 24/7/365 | Business hours / paid 24/7 tier |
| Books + collects deposits | Automatic, in-conversation | Often message-only |
| Outbound reactivation | Built-in (Blitz) | Limited / not core |
| Pricing | Flat from $297/mo | Per-call / per-month tiers |
| Daily revenue brief | Genius Insights every morning | None |
Why owners switch to Lumina
Instant answers, every time — no queue, no hold music.
Trained on your business, not a shared agent script.
Flat monthly pricing, no per-call meter running.
Actively books, collects deposits, and wins back lapsed clients.
Questions about switching
Is AI really better than human agents?
For speed, consistency, and 24/7 coverage, yes. Lumina answers instantly, handles unlimited simultaneous calls, and never has a bad day. She transfers to you for the human moment when it matters.
Does she handle after-hours?
Always — 24/7/365, no extra tier, no surcharge.
What about complex calls?
Lumina handles FAQs, booking, deposits, and consent forms. For anything needing a human, she smart-transfers with a quick screening text so you never get a spam transfer.
Hear Lumina answer as your business — in 60 seconds.
No credit card. No setup. Enter your website and she goes to work.
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